Shipping policy

Shipping Policy

Thank you for shopping with FurBox. We are committed to delivering your order as quickly and smoothly as possible.

Processing Time

All orders are processed within 1–3 business days. Once your order has been processed, it will be shipped out immediately.

Please note: During high-demand periods, processing times may be slightly extended.


Shipping Time

Estimated delivery time: 5–10 business days (U.S.)

Shipping times may vary depending on your location and carrier delays. We work hard to get your order to you as fast as possible.


Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this to track your package in real-time.


Shipping Costs

We offer free shipping on all orders (if applicable). Any shipping costs will be clearly displayed at checkout.


Delays & Issues

While we strive to meet all delivery estimates, delays may occur due to factors outside our control such as weather, carrier issues, or high demand.

If your order is significantly delayed, please contact us and we will make it right.


Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.


Lost or Stolen Packages

FurBox is not responsible for lost or stolen packages confirmed to be delivered. If this happens, please contact the carrier directly.


Contact Us

If you have any questions about your order, feel free to reach out to our support team at any time.

We appreciate your business and thank you for choosing FurBox 🐾